Responsible Gaming

Last updated: November 1, 2026

Our commitment

Gaming at the Jackpot Jasmine casino hotel should always be entertainment, never a way to make money or escape problems. Our hosts, dealers and security team complete responsible gaming training and are ready to help any guest who needs support.

Age policy

You must be 21 or older to enter the casino hotel gaming floor, join Table Talk lessons or play any game. ID is checked at the entrance and may be requested again at any time.

Tips for safer play

Set a budget before you start and stick to it.
Choose a time limit and take regular breaks.
Never chase losses or borrow money to gamble.
Avoid playing when you're upset, tired or have been drinking heavily.
Treat gaming as one part of your casino hotel stay, alongside dining, music and rest.

Warning signs

Consider stepping back if you're spending more than planned, hiding gambling from loved ones, feeling restless when you can't play, or returning to win back losses.

Tools we offer

Cool-off breaks: pause your player account for 24 hours to 30 days.
Self-exclusion: voluntarily bar yourself from the casino hotel gaming floor for 6 months, 1 year or 5 years.
Marketing opt-out: stop all gaming offers and promotions.
Confidential support: talk privately with a trained team member at any hour.